Client Experience Coordinator

    This person thrives in a support role with the ability to initiate ways to help accomplish goals, improve efficiencies, and contribute to the team’s big vision. This person is calm under pressure, is a great problem solver with excellent verbal and non-verbal communication skills. This person is a dedicated team player, reliable, well organized, friendly, & fun to be around. This person is a self-starter, and doesn’t need a lot of direct supervision. They enjoy people interaction, and know how to prioritize tasks. This isn’t someone who is looking for a 9-5 clock in, clock out, but rather someone willing to own their role and earn the right to grow within the organization.

    Goals:

    • Help the Gregory Home Team increase business & productivity
    • Help the Gregory Home Team decrease expenses
    • To assist the Gregory Home Team in developing clients for life

    Day in the life:

    • Open and close the office according to protocol
    • Keep the front office and conference rooms neat and in a professional appearance
    • Answer incoming calls, transfer and/or take messages accordingly
    • Greeting guests as they come in
    • Preparation for client appointments
    • Inventory management
    • Work with databases to input all data accurately and in a timely manner
    • Manage the functions & maintenance of office equipment (copy machine, postage meter, etc.)
    • Update database contact records
    • Prepare pre-listing packages
    • Binding CMA reports
    • Monitors weekly, monthly & yearly goals
    • Execute client care systems currently in place
    • Execution and planning of team events – Reservation & preparation tasks as needed
    • Implement & improve systems for team events & client care
    • Coordinate with Marketing Department & Executive team for the planning of yearly client care calendar
    • Strive to make the day of each client that you come into contact with

    If this sounds like you, lets get the process started. 

    1. Click Here to take your DISC Personality Profile, make sure and download the results.
    2. Click Here to fill out your information and upload your resume, and DISC results.